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API SynDesk

Base URL : https://app.syndesk.ch/api/v1

Tickets​

Lister​

GET /tickets?status=open&priority=high&page=1&per_page=20

Créer​

POST /tickets
Content-Type: application/json

{
  "title": "VPN inaccessible",
  "description": "Plus de connexion VPN depuis ce matin",
  "priority": "high",
  "category": "network",
  "client_id": "acme"
}

Mettre à jour​

PATCH /tickets/:id
{ "status": "resolved" }

Ajouter un commentaire​

POST /tickets/:id/comments
{ "body": "Solution appliquée.", "internal": false }

Clients​

  • GET /clients
  • POST /clients
  • GET /clients/:id
  • PATCH /clients/:id

Utilisateurs​

  • GET /users
  • POST /users — créer un technicien
  • DELETE /users/:id